Returns & Exchanges
At BETAFPV, we stand by the quality of our drones and electronics; if you are not satisfied with your purchase, you may request a return or exchange within 30 days of delivery for items in original condition.
Return Process
- 1.Initiate a Return Request
Contact our support team through the official ticketing system with your order number and a brief explanation of the issue.
- 2.Technical Assessment
For electronic components or drones, provide clear photos or videos of the product to help our technicians verify the defect or condition.
- 3.Secure Packaging
Once approved, pack the items securely in their original packaging, ensuring all accessories, propellers, and manuals are included.
- 4.Shipping and Refund
Ship the package to our designated service center; once received and inspected, we will process your refund or dispatch your replacement within 5-7 business days.
