Frequently Asked Questions
Everything you need to know about your BETAFPV experience.
What is the typical shipping time for international orders?
Orders are typically processed within 1-2 business days. International shipping via standard carriers usually takes 7-15 business days, while expedited shipping options can arrive within 3-7 business days depending on your location.
What is the warranty policy on flight controllers and motors?
We offer a 30-day warranty against manufacturing defects. Please note that the warranty does not cover damage caused by crashes, improper installation, or user-induced short circuits during soldering.
Can I return a product if I change my mind?
Yes, we accept returns within 30 days of receipt for items in their original, unopened packaging. Once the product has been flown or modified, it is no longer eligible for a standard return.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and specialized payment options like Google Pay and Apple Pay for a seamless checkout experience.
How do I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website. You can also view your order status by logging into your BETAFPV account.
Do you provide technical support for FPV configuration?
Absolutely. Our technical support team is available to assist with Betaflight configuration, radio binding issues, and troubleshooting. You can reach out via our support ticket system or join our community Discord.